An AI team for a freight business answers status questions from your own tracking data, on email and WhatsApp, in seconds. It flags the shipment that stopped moving and warns the customer before they call, then pulls line items off bills of lading and prepares the freight invoice. An intelligent agent reading your tracking data answers the status question immediately, and only real exceptions reach a person in ops.See [the service page for this trade](/services/intelligent-agents).\n\n## Logistics and Freight
Answers where is my shipment, in seconds, from your own tracking data.
Half the ops day goes on one question: where is my shipment.
Answers where is my shipment from live tracking data, on email and WhatsApp, and takes the first details on new quote requests.
Watches for the shipment that stopped moving, tells the customer before they call, and keeps a record of how each carrier is performing.
Pulls the line items off bills of lading and customs documents, and prepares the freight invoice so nobody rekeys a reference number.
If the tracking data sits in a system with an export or an API, the agent reads it live. If it sits in a shared sheet, that is enough to start.
For a status question, what the customer wants is the answer now. Claims, disputes and booking changes route to your team with the shipment record attached.
Yes. It works out who is asking from the shipment reference and answers from the right side of the record.
One page a week: questions answered without a person, average response time, how many were escalated, and the ops hours that came back.
It is one monthly retainer for the AI team, not an enterprise project and not a charge per shipment. Three month minimum, first month risk-reduced, and a 30-day proof window.
About ten days from signed contract. Status answers go live first, then delay notices and document extraction once the data connection is proven.
No. We build it, host it and run it on our own cloud. You need someone in ops who can tell us what a correct status answer looks like. No technical staff.
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