Maxpertise automates the repeat work between your systems: lead capture into the CRM, data entry, chasing, report generation. Nothing is automated until we have run it by hand and you have watched it work. We then run and monitor it, and you own the code.
The manual steps between your systems, run by hand first, then automated.
Your team retypes the same information into three systems every day.
We run the process by hand before we write a line of code. That is how the edge cases surface: the duplicate record, the lead that arrives twice, the supplier who does it differently. Automating a process nobody has run gives you a fast wrong answer.
Web forms, email, WhatsApp and social messages land in one place, deduplicated and stamped with their source. Your roles read from that, not from four separate inboxes.
Once live, automated checks watch the workflow continuously and alert us when a step fails. Human cover is 09:00 to 18:00 Casablanca, Monday to Friday. We do not claim a night shift we do not staff.
1. We run the process by hand, with you watching, until the edge cases surface. 2. You confirm what good looks like before anything is automated. (your gate: it does not pass without you) 3. The workflow is built across your lead sources, your inbox and your CRM. 4. Automated checks watch it in production and alert us when a step fails.
No. We build on official APIs and stay inside each platform's terms. Where a platform has no API, we do not work around it quietly, we tell you what the honest limit is before you sign.
No. We automate around what you run today. If your CRM has an API we connect to it. If a tool genuinely cannot do the job, we say so and give you the cost of keeping it against the cost of moving.
By counting. We list the tasks your team repeats, how often, and how long each one takes. The task that eats the most hours with the clearest rules goes first. The rest waits its turn.
Every workflow has a handoff. When the rules do not cover the case, or a customer asks for a human, the work stops and lands with a named owner on your side with the full history attached.
It is the plumbing under the roles. A role that cannot move data between your systems does nothing useful. This is where that gets built, and it is covered by the same retainer.
Maxpertise is an AI-native engineering company. We embed native AI engineers inside your team, live in about 10 days. Please enable JavaScript to view the site, or email contact@maxpertise.net.